Sellers in Amazon have complained severally about the consistent bans that the company has been issuing.
But even so, Amazon bans sellers who do not follow the strict regulations. Some of the most common reasons for Amazon banning sellers will be discussed here below:
- Negative Feedback
One of the most common reasons why sellers get banned from Amazon is receiving negative feedback from buyers. A couple of negative feedbacks will result to a ban from Amazon. The reason for banning sellers with negative feedbacks is to ensure that Amazon maintains good feedback from customers.
- Selling Prohibited Items
Just like any other online store, Amazon has prohibited some items that should not be sold in this website. For instance, selling alcohol to a minor is considered as selling of prohibited items. A whole list of prohibited items is listed in their site.
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- Fake Customer Reviews
One leading reason for facing a ban on Amazon is having fake customer reviews. Some sellers are notorious for posting fake reviews on their accounts to improve their ratings. Such sellers are banned from Amazon on instance after sufficient evidence for forging reviews is presented.
- Selling Counterfeit Goods
Amazon sellers selling counterfeit goods are at risk of facing ban. Sellers at this website are required to only sell original products. Selling counterfeit goods will result to an automatic ban.
- Account Selling
Another reason why sellers are facing ban on Amazon is account buying and selling. A seller who buys an account will be banned from Amazon. The policy of Amazon does not allow sellers to buy or sell accounts.
- Too Many Chargebacks
When a seller gets to many requests for chargeback, it means that the services provided are not standard. Customers will only seek refund when they are not satisfied. Therefore, continuous refunds will be interpreted by Amazon as lack of quality in sellers’ products and thus issue a ban.
- Slow Communication
If a seller is too slow in his/her communication with the client, Amazon may be forced to ban such an account holder to protect the website from negative criticism.
- Slow Shipping
A seller is expected to be quite efficient in shipping their products to the client. Slow shipping frustrates clients and thus the reputation of Amazon is put on stake. To avert this, Amazon usually ban accounts holders who are very slow in shipping.
There are many other reasons why Amazon may ban sellers from its site, but the above mentioned are the most common reasons that have seen sellers become blacklisted from this leading online store.
Resources:
http://money.cnn.com/2015/06/23/technology/amazon-banned-products/